Our Privacy Policy

1. Information you give us

• Account information: name, username, email address, password, profile photo, and phone number (if you provide it).
• Listing information: RV make, model, year, mileage, condition, price, location, description, photos, and any other details you publish in a listing. Listing content is public.
• Messages and inquiries: messages you send to other users or to us through the Website, the contact form, or email. These may include details such as preferred rental dates or offers. 
• Newsletter or comments: your name and email address if you subscribe or comment on a blog post.

2. Information collected automatically

• Device and usage data: IP address, browser type and version, operating system, device type, referring pages, pages viewed, time spent, and the date and time of your visit.
• Approximate location: derived from your IP address (for example, country or city).
• Cookies and similar technologies: small files and identifiers that help the Website work, remember preferences, measure traffic, and show advertising.

How We Use Your Information

• To operate the Website, create and manage accounts, and publish and display listings.
• To let buyers, sellers, and renters communicate with each other.
• To review listings and detect fraud, spam, abuse, or violations of our Terms and Conditions.
• To respond to your questions and provide customer support.
• To send service-related notices and, where permitted, newsletters or updates (you may unsubscribe at any time).
• To analyze usage and improve the Website, content, and user experience.
• To display advertising, including through Google AdSense.
• To comply with legal obligations and enforce our rights.

Legal Bases for Processing (EEA, UK, and Similar Regions)

If you are located in the European Economic Area, the United Kingdom, or a similar region, we process your personal data under GDPR and on the following bases: performance of a contract (providing the services you request); legitimate interests (security, fraud prevention, analytics, and improving the Website); consent (for non-essential cookies, personalized advertising, and marketing emails); and legal obligation.

How We Share Information

We do not sell your personal information for money. We may share information in these situations:

• Public listings: anything you put in a listing (photos, description, price, general location, seller username) is visible to all visitors.
• Other users: when you contact a seller or renter, or they contact you, relevant details such as your name and message are shared with them.
• Service providers: hosting, email, analytics, security, and customer-support providers who process data on our behalf under confidentiality obligations.
• Advertising partners: Google and its partners.
• Legal and safety: when required by law, court order, or government request, or to protect the rights, property, or safety of Popular RV, our users, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

Cookies, Analytics, and Advertising

1. Cookies

We use the following types of cookies: 

• Essential cookies (login, security, site functions)
• Preference cookies (remembering your settings)
• Analytics cookies (understanding how visitors use the Website)
• Advertising cookies (showing and measuring ads)

You can control cookies through your browser settings and, where available, through our cookie consent banner. Blocking some cookies may affect how the Website works.

2. Google AdSense and third-party advertising

We use Google AdSense, a service provided by Google LLC, to display advertisements on the Website. Please note:

• Third-party vendors, including Google, use cookies to serve ads based on a user’s previous visits to this Website or other websites.
• Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this Website and/or other sites on the Internet.
• You may opt out of personalized advertising by visiting Google Ads Settings.
• To learn how Google uses information from sites that use its services, visit How Google uses information from sites or apps that use our services.
• Where required by law (for example in the EEA, UK, and Switzerland), we request your consent before using cookies or identifiers for personalized advertising.

3. Analytics

We use Google Analytics or similar tools to understand traffic and usage. These tools collect information such as IP address, device data, and pages visited. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Social Media and External Links

The Website links to our pages on Facebook, X, and Instagram, and may contain links to other websites (for example RV manufacturers, dealers, or resources). We are not responsible for the privacy practices of those third parties. Please read their policies before giving them personal information.

Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, such as while your account is active, to resolve disputes, to prevent fraud, and to comply with legal, tax, and accounting requirements. When information is no longer needed, we delete or anonymize it.

Data Security

We use reasonable technical and organizational measures to protect personal information, including HTTPS encryption and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use a strong, unique password and never share it.

Your Privacy Rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate or incomplete information;
• delete your personal information;
• restrict or object to certain processing;
• receive a portable copy of your data;
• withdraw consent at any time (this does not affect processing already carried out);
• opt out of the “sale” or “sharing” of personal information for targeted advertising; and
• lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at support@popularrv.com. We may need to verify your identity before responding.

1. California residents (CCPA/CPRA)

California residents have the right to know what personal information we collect, use, and disclose; to request deletion or correction; and to opt out of the sale or sharing of personal information. We do not knowingly sell personal information for monetary value. 

Some advertising and analytics activity may be considered “sharing” under California law. You can opt out using your browser settings, Google Ads Settings, or by contacting us. We will not discriminate against you for exercising your rights.

2. Canada and other regions

If you are in Canada or another region with privacy laws, you have the rights provided by those laws, which we will honor on request.

International Data Transfers

Your information may be processed in countries other than your own, including the United States, where data protection laws may differ. Where required, we use appropriate safeguards for such transfers.

Children’s Privacy

The Website is not directed to children under 13 (or under 16 in some regions), and you must be at least 18 to create an account, list an RV. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be posted on this page, and continued use of the Website after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Popular RV

• Email: support@popularrv.com
• Phone: (365) 524-5268
• Address: 4779 Zimmerman Ave, Niagara Falls, ON L2E 3M8, Canada.
• Contact page: https://popularrv.com/contact/